Effective Date: June 2026

Zyphera Health ("Zyphera," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and services.

Information We Collect

When you use our website, complete a health assessment, create an account, or contact us, we may collect:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Payment information
• Health and wellness information you voluntarily provide
• Information related to your use of our website

How We Use Your Information

We use your information to:

• Provide access to our services
• Facilitate healthcare provider reviews and consultations
• Process payments
• Communicate regarding your account, orders, and services
• Improve our website and customer experience
• Comply with legal and regulatory requirements

Healthcare Providers and Pharmacy Partners

As part of our services, information you submit may be shared with licensed healthcare providers and pharmacy partners solely for the purpose of evaluating treatment eligibility, providing medical services, and fulfilling approved prescriptions.

Protected Health Information (PHI) and HIPAA

Certain information you provide in connection with healthcare services may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable health privacy laws.

PHI submitted as part of the clinical evaluation, consultation, treatment, or prescription process may be collected, used, maintained, or disclosed by licensed healthcare providers and other healthcare partners involved in providing your care. These parties may be subject to HIPAA and other applicable federal and state privacy and security requirements.

PHI will be used or disclosed only as permitted or required by applicable law, including as necessary for treatment, payment, healthcare operations, prescription fulfillment, and other legally authorized purposes.

We and our service providers use administrative, technical, and physical safeguards designed to protect sensitive information against unauthorized access, use, alteration, or disclosure.

Where HIPAA applies to PHI, your rights regarding that information may include the right to request access to or copies of your health information, request corrections, request certain restrictions or confidential communications, and receive information regarding certain disclosures, as provided by applicable law.

For questions regarding PHI associated with medical care or to exercise rights applicable to your medical information, you may contact us at hello@zypherahealth.com or contact the healthcare provider responsible for your care.

Payment Processing

Payments are securely processed through third-party payment processors. Zyphera Health does not store complete payment card information on our servers.

Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze website traffic, and enhance the user experience.

Marketing Communications

If you choose to receive communications from us, we may send emails regarding services, promotions, updates, and wellness information. You may unsubscribe at any time.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Zyphera Health
Email: hello@zypherahealth.com